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Salesforce Salesforce-Sales-Representative 認定試験の出題範囲：

トピック
出題範囲

トピック 1

予測: このトピックでは、Salesforce セールスプロフェッショナルが予測の精度を評価して、機会の一貫性を高め、ビジネス取引におけるリスクと機会を評価します。予測プロセスの主要な入力を理解することで、予測を最適化できます。これは、Salesforce 認定営業担当者試験に不可欠なスキルです。

トピック 2

パイプライン管理: このトピックでは、Salesforce セールスプロフェッショナルがパイプラインの機会を生成および評価するスキルを習得します。また、候補者はパイプラインの健全性に関する分析にも重点を置きます。これにより、データの整合性が確保され、関連性が向上し、ステージの進行が正確になります。これらの能力は、Salesforce 認定営業担当者試験で評価される、成功するパイプライン管理戦略の基礎となります。

トピック 3

計画: このトピックでは、Salesforce の営業担当者が、アカウントのセグメンテーションや優先順位付けなどのテリトリー計画の要素について検討します。このトピックの焦点は、主要アカウントと効果的に関わり、重要な役割やペルソナと強固なビジネス関係を築くためのアプローチを作成することにあります。

トピック 4

顧客の成功: このトピックを取り上げながら、営業担当者は注文の予約と履行に必要なアクションを特定します。販売後の顧客ジャーニーを認識し、期待される価値と実現された価値を評価することで、試験の重要な知識領域である顧客目標との整合性を確保します。

>> Salesforce-Sales-Representative無料問題 <<

試験の準備方法-効率的なSalesforce-Sales-Representative無料問題試験-便利なSalesforce-Sales-Representative最新問題

あなたのIT領域での能力を証明したいのですか。もっと多くの認可と就職機会を貰いたいのですか。SalesforceのSalesforce-Sales-Representative試験はあなたの必要のある証明です。IT業界でのほとんどの人はSalesforceのSalesforce-Sales-Representative試験の重要性を知っています。だれでもエネルギーは限られていますから、短い時間でSalesforceのSalesforce-Sales-Representative試験に合格したいなら、我々JPTestKingの提供するソフトはあなたを助けることができます。豊富な問題と分析で作るソフトであなたはSalesforceのSalesforce-Sales-Representative試験に合格することができます。

Salesforce Certified Sales Representative 認定 Salesforce-Sales-Representative 試験問題 (Q28-Q33):

質問 # 28
What is a prerequisite for preparing an initial proposal that will bring value to the prospect?

A. Discover their businessneeds.
B. Use a template to create a framework.
C. Provide as much technical information as possible.

正解：A

解説：
A prerequisite for preparing an initial proposal that will bring value to the prospect is to discover their business needs. This involves askingopen-ended questions, listening actively, and using whiteboarding or other techniques to explore and understand the prospect's situation, goals, challenges, and pain points. By discovering their business needs, the sales representative can tailor the proposal to address the specific problems or opportunities that the prospect is facing, and to demonstrate how the solution can deliver value and benefits to the prospect. References: [Sales Rep Training: Explore Customer Needs], [Cert Prep:
Salesforce Certified Sales Representative: Explore Customer Needs]

質問 # 29
A sales representative wants to gain access to new buyers by leveraging people who are loyal to them, likely to recommend their solution, and well respected in their organization.
Which type of customer does the sales rep want to target?

A. Champion
B. Supportive
C. Favorable

正解：A

解説：
A champion is a type of customer who is loyal to the sales rep, likely to recommend their solution, and well respected in their organization. A champion can help the sales rep gain access to new buyers by influencing their decision-making process, providing referrals and testimonials, and advocating for the solution within their organization. Reference: https://www.salesforce.com/resources/articles/sales-champion/#sales-champion-definition

質問 # 30
A sales representative wants to prioritize their leads based on the likelihood to buy.
Which leads should be given the highest priority?

A. Marketing-qualified
B. Sales-qualified
C. New-unqualified

正解：B

解説：
Sales-qualified leads are leads that have been vetted by both marketing and sales teams and have expressed a clear interest in buying. They have gone through the stages of lead generation, lead nurturing, and lead qualification, and have met the criteria for being ready to buy. Sales-qualified leads should be given the highest priority, as they are the most likely to convert into customers and generate revenue. Reference:
Cert Prep: Salesforce Certified Sales Representative, unit "Sales Strategy and Planning".
The Ultimate Guide to Lead Prioritization, section "Focus on inbound leads".

質問 # 31
During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal.
What is an effective way to handle an objection?

A. Ask questions to characterize the issue.
B. Propose an alternative product.
C. Offer friendlier terms and a lower price.

正解：A

解説：
Asking questions to characterize the issue is an effective way tohandle an objection from the customer.
Asking questions helps to understand the root cause, scope, and impact of the objection, as well as to show empathy and respect for the customer's concerns. Asking questions also helps to clarify any misunderstandings, provide relevant information, and propose solutions that address the objection.References:
https://www.salesforce.com/resources/articles/sales-objections/#sales-objections-handling

質問 # 32
A sales representative works at a heavily siloed company and is unable to gather insights for renewals.
How should the sales rep improve data integrity in the pipeline working across silos?

A. Log in as the customer to review their data.
B. Collaborate with other customer-facing teams.
C. Offer customer discounts to expedite the sale.

正解：B

解説：
Data integrity is the accuracy, completeness, and consistency of data in the pipeline. Data integrity is essential for effective forecasting, reporting, and decision making. A sales representative who works at a heavily siloed company may face challenges in gathering insights for renewals, such as customer satisfaction, usage, feedback, and retention. To improve data integrity in the pipeline working across silos, the sales rep should collaborate with other customer-facing teams, such as service, support, marketing, and product. By sharing information and insights with these teams, the sales rep can gain a holistic view of the customer's needs, expectations, and challenges, and plan accordingly for renewals. The other options are not effective ways to improve data integrity, as they may compromise customer trust, violate privacy, or reduce profitability. Reference:
Cert Prep: Salesforce Certified Sales Representative, unit "Assess Risks and Opportunities"
[Sales Rep Training], unit "Create Effective Selling Habits"

質問 # 33
......

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